Keystone Property Management

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Pay rent, request repairs and find everything you need for a smooth tenancy — all in one place.

Pay by bank transfer or card through the tenant portal, set up autopay and download receipts any time. Rent is due on the 1st.

Submit maintenance requests with photos 24/7 and track their progress. Most non-urgent requests are scheduled within 48 hours.

Review your lease, renewal dates and house rules, or ask us about renewing, transferring or giving notice.

For emergencies that threaten safety or could seriously damage the home, call our 24/7 line at +1 (555) 012-3499. Examples include:

• Fire, gas smell or carbon monoxide alarm (call 911 first)
• Burst pipes, flooding or a major leak
• No heat in freezing weather
• Total loss of power or water
• A door or window that won't lock

For everything else, please submit a request through the tenant portal so we can schedule it quickly.

• Sign your lease and pay the deposit and first month's rent
• Set up utilities and renter's insurance before your move-in date
• Collect keys and complete the move-in inspection report within 3 days
• Register for the tenant portal and set up autopay
• Note the 24/7 emergency number: +1 (555) 012-3499

• Give written notice as required by your lease (usually 30–60 days)
• Schedule a pre-move-out walkthrough with your property manager
• Clean thoroughly, remove all belongings and repair minor damage
• Return every key, fob and remote
• Send us your forwarding address for your deposit refund

About 60 to 90 days before your lease ends, your property manager will contact you with renewal options. If you'd like to stay, you can sign your renewal online. If you're planning to move, let us know in writing as early as possible so we can schedule your move-out inspection and help you get your full deposit back.

Check the tenant FAQ or contact our tenant support team. Looking for your next home? Browse our available rentals.

Photos by Jakub Żerdzicki and Raze Solar on Unsplash

Keystone Property Management

Full-service residential property management for apartments, single-family homes and townhomes since 2010.

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Contact

123 Main Street, Suite 200
Your City, ST 00000
+1 (555) 012-3456
[email protected]
24/7 emergencies: +1 (555) 012-3499

© 2026 Keystone Property Management. All rights reserved. Equal Housing Opportunity.